All our hosting accounts come with our powerful online control panel, giving you the ability to manage all aspects of your account, along with a number of value-added features.
With customers from all parts of the globe, it is important the server is housed in an internationally well connected facility with all the top features. A huge amount of research has been undertaken and we make a point of insisting on security, connectivity, redundancy and top of the line equipment.
The McLean data centre, Virginia, USA, is a tier-one facility, located in a building that provides well above OC-48 (2.5 gigabits per second) fibre-optic connectivity. This data centre includes telco-grade racks and wiring facilities, as well as power backup and industrial-grade cooling facilities.
All servers, lines and network equipment are as safe as possible from accidental or intentional harm. Entrance to the rack McLean room/co-location facility is possible only through one secured location, with staff on-duty 24 hours a day.
The equipment rack room is situated in a physically secure building location, with industrial cooling systems augmenting the room's air conditioning for heat reduction. The node room is where the core routers, switches and DSUs are housed. All equipment is mounted on industrial CableTalk racks. Dimensions are 19" x 76". The racks themselves are highly insulated and impervious to electrical surges up to direct lightning strike shocks.
Two levels of redundant power supply are in use in the data centre to ensure that its internet services are not disrupted by electrical outages. In this manner, they can provide power for the data centre indefinitely in the case of a severe power outage.
The first level of power redundancy support is an APC DP340E mainframe battery that activates in less than one tenth of a second after power loss. This battery, with an output of 40kW / 40kVA at 3 x 280 volts, can by itself provide power to the whole facility for more than three hours.
The main line of defense against outage is an external SD060 liquid-cooled gas generator, a three-phase electrical generator operating at 225 amps. Within minutes of the APC battery activation, the generator is activated.
The combination of the APC mainframe battery and SD060 generator give the facility essentially unlimited power capacity. The generator's gasoline tank has an 80 gallon capacity and can be refilled while running. The generator, with fuel refillings, can run for approximately 12-14 days before its oil and oil filter need to be changed. Battery power can be used during the approximately 1-2 hour process of the generator oil change and the generator can then be reactivated. In effect, this gives the facility unlimited uninterrupted power supply capability in its data centre.
Our servers are custom built using top quality hardware reknowned for its reliability. Server loads are carefully monitored to ensure the best possible service to customers. When a hardware upgrade is needed, it is carried out without delay.
The current minimum server specification is as follows:
All software is updated regularly with newer, stable versions so that everything is always running smoothly. Due to this, the versions listed above may differ slightly from the actual versions installed.
You can control all aspects of your hosting account from your online control panel. For the vast majority of features this is all handled in real time and there is no need to contact us for assistance, although of course we will be more than happy to help you if require assistance.
The control panel software on our servers is constantly being updated, with new features being added regularly. At the time of publishing, the following features are included:
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